Join the Bako Invest X Jetlag Community of Informed Users

1. What services do you provide?

We specialize in tax preparation and filing, offering personalized support from a dedicated tax agent year-round. Our services include tax planning, document preparation, filing, and advice to maximize your returns and ensure compliance.

2. How is your service different from other tax companies?

We combine innovative systems, expert insights, and year-round support to provide a seamless and efficient tax experience. Our partnership ensures top-quality service at affordable rates.

3. Who can use your services?

Our services are available to individuals, small businesses, and enterprises. Whether you have simple filings or complex tax situations, we tailor our solutions to meet your needs.

4. How much do your services cost?

Our pricing is competitive and transparent. Costs depend on the complexity of your tax needs, but we guarantee high-quality service at fair rates. Contact us for a personalized quote.

  Process Questions

5. How do I get started?

Simply reach out to us via our website, phone, or email. We’ll guide you through the onboarding process, which includes creating a secure profile and submitting your documents.

6. What documents do I need to provide?

We’ll provide you with a checklist of required documents, which may include W-2s, 1099s, receipts, and other relevant financial information. Your dedicated tax agent will assist you in gathering everything you need.

7. How long does the tax preparation process take?

The timeline depends on the complexity of your tax situation and how quickly you provide the required documents. On average, most returns are prepared and filed within 2-3 weeks.

8. How do I communicate with my tax agent?

You’ll have direct access to your dedicated tax agent via our secure platform, email, or phone. They are available year-round to answer your questions and provide personalized advice.

Filing and Support Questions

9. Is my information secure?

Yes. We use advanced security measures to protect your sensitive data, including encryption and secure storage systems. Your privacy is our priority.

10. What happens after my taxes are filed?

You’ll receive confirmation of your filing, along with any refund or payment details. Your dedicated tax agent remains available for any post-filing questions or advice.

11. Can you help me if I get audited?

Absolutely. Our tax agents provide support and guidance in case of an audit, helping you navigate the process and ensure compliance.

12. Do you offer year-round tax advice?

Yes! Unlike many other services, we provide continuous support throughout the year. Whether you have questions, need advice, or want to plan ahead for next year, we’re here to help.

Additional Questions

13. Can you handle both personal and business taxes?

Yes, we specialize in both personal and business tax preparation, including self-employed and small business filings.

14. Do you offer virtual consultations?

Yes, our entire process is designed to be convenient and accessible. We offer virtual consultations and secure online systems to handle everything remotely.

15. What if I have more questions?

Feel free to contact us anytime via our website, phone, or email. Our team is always ready to assist you.